Why have you turned off the water?

Disconnection of water at any time of the year is forpeople with serious stress. If without electricity and gas, for example, in the summer you can somehow manage, then the lack of water becomes a real problem. Very often, many people see its cause in the negligence of the relevant departments and organizations, which, in their opinion, do not work promptly. However, one should be aware that water shut-off in most cases is a necessity for the normal functioning of the general water supply system in the future. In this article, we will answer the question why the water was turned off.

Why cold water is turned off?

Before turning off the water, as a rule, consumersnotify in writing in advance, while explaining the reason for the suspension or restriction in the provision of services. The service organization is obliged to warn about the cold water shutdown in two main cases - non-payment or incomplete payment for the service by the consumer, as well as in cases of maintenance work. The latter means planned preventive maintenance and repair work of either a centralized or intra-house support system.

However, notifications are often not received, and residentsbegin to file complaints with the appropriate authorities. But it is important to know that there are situations when there is a lack of prior notice to the consumer. These include cases of threat or emergence of various emergency situations in the security system, as well as emergencies and natural disasters. In the case of the latter, there is often a need to eliminate the consequences.

In addition, water can also be turned off for reasonsunauthorized connection. This happens in cases when certain equipment from the consumer's apartment is illegally connected to the engineering systems.

Why is hot water turned off?

Hot water is turned off by three mainreasons. These are works on the reconstruction of networks, preventive and repair work on networks, as well as preventive works, including replacement of equipment, installation and testing. These processes prepare centralized heat supply for the next heating season. They are aimed at maintaining normal and trouble-free operation in the winter season.

Similar work is carried out, respectively, insummer time and should not exceed the period of three weeks. This schedule is approved, and its compliance is subject to special control by the city authorities.

If the timing of the lack of hot water wasyou can file a complaint in writing with the service organization. In addition, it is important to know that when providing services with illegal interruptions or unsatisfactory quality, a recalculation of the fee for it is required.

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